Refund/cancellation policy
At Mirage Creative Agency, we strive to provide exceptional service and deliver outstanding results for every project. Here's how we handle cancellations and refunds:
-
Cancellation Policy:
-
Clients may cancel their project at any time up until work begins on our side. Once work has commenced, cancellations cannot be accepted.
-
-
Refund Policy:
-
Mirage Creative Agency does not offer refunds for cancelled projects.
-
In certain cases, at our discretion, we may issue a credit that can be applied towards future services provided by Mirage Creative Agency.
-
-
Credit Policy:
-
Credits will be considered on a case-by-case basis.
-
The decision to issue a credit will depend on the circumstances surrounding the cancellation and the amount of work already completed by Mirage Creative Agency.
-
-
Exceptions:
-
Mirage Creative Agency reserves the right to make exceptions to this policy in exceptional circumstances, such as in cases of force majeure or other unforeseen events.
-
-
Contact Us:
-
If you have any questions about our refund/cancellation policy, please contact us at hello@miragecreative.agency.
-