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Refund/cancellation policy

At Mirage Creative Agency, we strive to provide exceptional service and deliver outstanding results for every project. Here's how we handle cancellations and refunds:

  1. Cancellation Policy:

    • Clients may cancel their project at any time up until work begins on our side. Once work has commenced, cancellations cannot be accepted.

  2. Refund Policy:

    • Mirage Creative Agency does not offer refunds for cancelled projects.

    • In certain cases, at our discretion, we may issue a credit that can be applied towards future services provided by Mirage Creative Agency.

  3. Credit Policy:

    • Credits will be considered on a case-by-case basis.

    • The decision to issue a credit will depend on the circumstances surrounding the cancellation and the amount of work already completed by Mirage Creative Agency.

  4. Exceptions:

    • Mirage Creative Agency reserves the right to make exceptions to this policy in exceptional circumstances, such as in cases of force majeure or other unforeseen events.

  5. Contact Us:

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